Purpose and Contents
General
The Privacy Policy and Disclosure is applicable to High Ridge Services, Inc. and its affiliate, such as High Ridge Trust, Co. (together, “the Trust” or “HRT”). This Disclosure outlines HRT’s Privacy Policy related to data shared by external users of the Trust’s assets such as www.highridgetrust.com and the LQE Platform.
Overview
The Privacy Disclosure is provided via a Privacy Disclosure link found in the footer of HRT Services.
Purpose
This Disclosure defines the types of personal information we may collect through on our Services and how we may use that information.
Scope
This Policy and Disclosure applies to the Company’s Staff Members, information, and Information Resources and how user private information is to be treated.
All Staff Members must acknowledge this policy.
Policy
Privacy Disclosure
High Ridge Trust, Co. and its affiliate High Ridge Services, Inc. (collectively, “High Ridge,” “we,” “our,” or “us”) respect your privacy and value the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website www.highridgetrust.com (the “Website”) or the High Ridge Trust Platform (the “Platform”) (together, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. Your use of our Services is also subject to our Terms of Service.
1. Information We Collect
We collect personal and non-personal information from a variety of sources:
A. Information You Provide to Us
- Account Creation & Onboarding – When you open an account or register to use our Services, we may collect your name, email address, phone number, physical address, date of birth, Social Security number, government-issued identification (e.g., driver’s license or passport), and certain financial details (e.g., account or routing numbers).
- Communications – When you contact us (via email, phone, or through our Website or Platform), we may collect your name, contact information, and the content of your inquiry.
- Transactional Information – Details about your transactions, account activity, and interactions with our Services.
- Careers – If you apply for employment, we may collect your résumé, work history, education, and other information you choose to provide.
B. Information Collected Automatically
- Device & Usage Data – We collect information about the device and browser you use, your IP address, operating system, referring URLs, and how you navigate and use our Services.
- Cookies & Tracking Technologies – We use cookies, pixel tags, and similar technologies to improve functionality, analyze usage, and enhance your experience. You can manage cookie preferences through your browser settings.
C. Information from Third Parties
- Verification & Compliance – We may receive information from third-party service providers, business partners, or public databases to verify identity, detect fraud, and comply with regulatory obligations.
- Linked Services – If you connect your account with third-party platforms, we may receive profile and authentication data as permitted by the third party’s terms and your privacy settings.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services.
- Facilitate transactions and account servicing.
- Communicate with you about your account, transactions, or changes to our policies.
- Meet legal, regulatory, and compliance obligations (including anti-money laundering and fraud prevention).
- Develop new features and enhance customer experience.
- Conduct analytics and market research.
- Enforce our agreements and protect our rights, safety, and property.
3. How We Share Your Information
We do not sell or rent your personal information. We share it only as described below:
- Affiliates – With our corporate affiliates for operational, compliance, and service delivery purposes.
- Service Providers – With vendors under contractual obligation to use the information solely to provide services on our behalf (e.g., IT hosting, payment processing, compliance services).
- Regulatory & Legal Disclosures – When required by law, regulation, court order, or lawful request by public authorities.
- Fraud & Security – To prevent, investigate, or take action regarding suspected fraud, illegal activity, or security incidents.
- Corporate Transactions – In connection with mergers, acquisitions, reorganizations, or sales of assets, subject to confidentiality protections.
- With Your Consent – When you authorize us to share your information with third parties.
4. Security
We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. This includes encryption of data in transit (via TLS, the secure successor to SSL) and at rest, multi-factor authentication for account access, and role-based access controls.
While we take reasonable measures to protect your data, no system can guarantee absolute security. You can help by safeguarding your login credentials and notifying us immediately if you suspect unauthorized account access.
6. Children’s Privacy
Our Services are not directed to individuals under the age of 13, and we do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us, and we will delete it.
7. International Visitors
Our Services are intended for use in the United States. If you access our Services from outside the U.S., you consent to the transfer, storage, and processing of your information in the U.S. and other jurisdictions where we operate.
8. Links to Third-Party Sites
Our Services may contain links to websites or services we do not control. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy here with a new “Effective Date” and, when required, provide additional notice.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
High Ridge Trust, Co.
Phone: (702) 991-8060
Address: 100 N. City Pkwy, Ste 1555
Las Vegas, NV 89106
- SOC 2 TYPE II CERTIFIED
- 2025
- HIGH RIDGE TRUST. ALL RIGHTS RESERVED.